Terms of service

Terms of Service

Last updated: October 29, 2026

These Terms of Service (“Terms”) govern your access to and use of reselleu.com (the “Website”) and the purchase of any products offered on it. In these Terms, “ResellEU”, “we”, “us” and “our” refer to the operator of the Website identified in Section 21. “You” means any person who visits the Website or buys from us.

Please read these Terms carefully. By using the Website or placing an order, you confirm that you have read, understood and accepted these Terms, our Refund Policy and our Privacy Policy. If you do not agree, do not use the Website or buy our products.

1. Our Products

ResellEU sells digital products and informational resources only. Our products may include:

  • digital guides and educational materials
  • supplier information and lists
  • business directories and resources
  • downloadable content and related digital resources

No physical products are sold or shipped. All products are delivered electronically.

Any brand names, trademarks or company names mentioned on the Website or in our products belong to their respective owners. They are used only to describe the subject of the information. Their use does not imply any affiliation with, or sponsorship or endorsement by, those owners.

2. Eligibility

You must be at least 18 years old and legally able to enter into binding contracts to use the Website or make a purchase. By placing an order, you confirm that you meet these requirements and that all information you provide is accurate, complete and truthful.

3. Orders and Contract Formation

Product listings on the Website are an invitation to make an offer. When you place an order, you make an offer to buy the selected product. A binding contract is formed when we send you an order confirmation email. The confirmation includes the details of your order and your checkout consent to immediate delivery.

We may refuse or cancel any order, for example if we suspect fraud, if a payment is not authorised, if there is an obvious pricing error, or if these Terms are breached. If we cancel an order, we will refund the full amount paid.

4. Prices and Payment

All prices are shown in euros (EUR), unless stated otherwise, and include VAT where applicable. The price that applies is the one shown at the time you place your order. When we announce a price reduction, the reference price shown is the lowest price applied in the 30 days before the reduction.

Payment is taken at checkout and processed securely by third-party payment providers. We do not store your full card details. Prices may change at any time, but changes do not affect orders already confirmed.

5. Product Descriptions

We describe our products accurately. Product descriptions explain what each product contains. Please read them carefully before purchasing. Screenshots, previews and images are for illustration only and do not mean that any physical product is included.

Information about third parties, such as suppliers, prices or availability, is checked to be accurate at the time your product is delivered. Third parties may change their offers after delivery, which is outside our control. If information was inaccurate at the time of delivery, you have the rights described in our Refund Policy.

6. Digital Delivery

After successful payment, your product is delivered electronically by email, download link or through your customer account, usually immediately and no later than 24 hours.

Delivery is complete once access to the product has been sent to the email address you provided or made available in your account.

To receive your product, please:

  • provide a correct and working email address
  • maintain access to your email account
  • check spam and junk folders
  • download and save your files
  • follow delivery instructions
  • make sure your device and software can open the files

If you have not received your product within 24 hours, contact us and we will resend it free of charge. If we still fail to deliver within a reasonable time after your request, you may cancel the order and receive a full refund.

7. Right of Withdrawal and Refunds

If you are a consumer, you may withdraw from your purchase and receive a full refund before delivery of the digital content has started.

At checkout you give your express consent to immediate delivery and acknowledge that you thereby lose your 14-day right of withdrawal, as permitted by Article 16(m) of Directive 2011/83/EU and § 53(4) of the Estonian Law of Obligations Act. Once delivery has started, the purchase cannot be cancelled for change of mind.

This does not affect your statutory rights if a product is faulty, not delivered, or does not match its description. Full details are in our Refund Policy, which forms part of these Terms.

8. Licence to Use Our Products

When you buy a product, we grant you a limited, personal, non-exclusive, non-transferable and revocable licence to use it for your own personal use or for the internal use of one single business.

You do not buy ownership of the product or its content. All rights not expressly granted to you remain with us.

9. Intellectual Property

All content on the Website and in our products, including text, guides, databases, supplier lists, graphics, our logos and branding, design and downloadable files, is owned by us or licensed to us. It is protected by copyright, database rights and other intellectual property laws.

Without our prior written permission, you may not:

  • copy, reproduce or duplicate any product or part of it
  • share, distribute or give away any product, including to friends, groups or communities
  • resell, sublicense, rent or commercially exploit any product
  • publish or upload any product or its contents publicly, including on websites, social media, forums, Discord or Telegram groups, or file-sharing services
  • modify, translate or create derivative works based on our products
  • remove any copyright or ownership notices

If you breach this section, your licence ends immediately. Your statutory rights regarding faulty products are not affected. We may take legal action and claim compensation for damage caused, as permitted by law.

10. Your Responsibilities

You agree to:

  • use the Website and our products lawfully and in line with these Terms
  • provide accurate and current information
  • keep your account login details confidential
  • comply with all laws, regulations and platform rules that apply to your own business activities

You are responsible for how you use the information in our products and for the business decisions you make, including purchases from suppliers, listings on marketplaces, tax obligations and compliance with consumer and intellectual property laws.

11. Prohibited Activities

You must not:

  • use the Website for any unlawful or fraudulent purpose
  • attempt to gain unauthorised access to the Website, our systems or other users’ accounts
  • upload viruses, malware or other harmful code
  • scrape, copy or automatically extract content from the Website
  • abuse payment systems, including filing fraudulent chargebacks
  • share, leak or distribute our products
  • give false information or impersonate any person or business
  • infringe our intellectual property rights or those of others

This does not limit your right to dispute a payment with your bank or payment provider in good faith.

12. Third-Party Suppliers and Services

Our products may refer to third-party suppliers, platforms, marketplaces, tools and services. ResellEU is not affiliated with, endorsed by or responsible for any third party, including their:

  • conduct, reliability or business practices
  • products, including their quality, authenticity or legality
  • prices, availability, shipping or customer service
  • policies, terms or rule changes

Any transaction or relationship between you and a third party is solely between you and that third party, at your own risk. We recommend doing your own checks before dealing with any supplier.

13. No Guarantee of Results

Our products are informational and educational. We make no promise or guarantee of income, profit, sales or any business result. Any examples, testimonials or results mentioned are not typical and do not guarantee what you will achieve. Your results depend on your own effort, skills, decisions, budget, market conditions and other factors outside our control.

Nothing in our products is legal, tax, financial or professional advice.

14. Disclaimer

To the maximum extent permitted by law, our products and the Website are provided “as is” and “as available”. We make no warranties beyond those expressly stated in these Terms and those that cannot be excluded by law. In particular, we do not guarantee:

  • specific business results, profitability or sales
  • the continued availability, prices or conduct of any supplier or third party after delivery
  • that the Website will always be available, uninterrupted or error-free

This section does not affect your mandatory statutory rights as a consumer regarding digital content that does not conform to the contract.

15. Limitation of Liability

To the maximum extent permitted by law, we are not liable for any:

  • indirect, incidental or consequential damages
  • loss of profits, revenue, business, sales or opportunities
  • business interruption
  • marketplace, platform or account bans or suspensions
  • payment processor restrictions or reserves
  • disputes with suppliers, customers or other third parties
  • loss of data
  • claims arising from your own business activities

Our total liability for any claim related to a product or these Terms is limited to the amount you paid for that product.

These limitations do not apply to liability for intentional acts or gross negligence, or to any other liability that cannot be limited or excluded under applicable law. If you are a consumer, they apply only to the extent permitted by mandatory consumer protection law.

16. Indemnity

If you breach these Terms, misuse our products or infringe our intellectual property, you agree to compensate us for the resulting claims, damages, losses and reasonable costs, including reasonable legal fees, to the extent that you are responsible for them under applicable law.

17. Suspension and Termination

We may suspend or end your access to the Website, your account or our products immediately and without prior notice if:

  • you breach these Terms
  • we detect fraudulent, abusive or suspicious activity
  • you file a fraudulent chargeback
  • you share or distribute our products without permission

Termination for any of these reasons does not entitle you to a refund, except where you have statutory rights regarding a faulty or non-delivered product. Sections 9, 12–16 and 20 remain in effect after termination.

18. Force Majeure

We are not responsible for any delay or failure to perform caused by events beyond our reasonable control, including internet or hosting outages, failures of payment providers or platforms, cyberattacks, natural disasters, or actions of authorities.

19. Changes to These Terms

We may update these Terms at any time. Updated Terms are published on this page with a new “Last updated” date. The Terms in force when you place an order apply to that order. Continued use of the Website after changes are published means you accept the updated Terms for future use and purchases.

20. Governing Law, Disputes and General Provisions

These Terms are governed by the laws of the Republic of Estonia. If you are a consumer, this does not remove the protection given to you by the mandatory laws of your country of residence.

We encourage you to contact us first to resolve any issue. Consumers may also contact the Consumer Disputes Committee of the Estonian Consumer Protection and Technical Regulatory Authority (TTJA, www.ttja.ee). Disputes with business customers are resolved exclusively by Harju County Court (Harju Maakohus), Estonia.

If any provision of these Terms is found invalid or unenforceable, the remaining provisions remain in effect. Our failure to enforce any right does not waive that right. These Terms, together with our Refund Policy and Privacy Policy, form the entire agreement between you and us. These Terms are written in English, and the English version prevails.

21. Company Information and Contact

The Website and all products are operated and sold by:

LAUSTEC OÜ, operating ResellEU
Private limited company registered in the Estonian Commercial Register
Registry code: 17502314
VAT number: EE103027391
Registered address: Võistluse 8, 10132 Tallinn, Estonia
Email: hqresell9@gmail.com
Website: reselleu.com

All purchases made on reselleu.com are contracts concluded with LAUSTEC OÜ.